As Corporate Unit Head, Ms. Mateo provides over-all strategic directions, management and consultancy services to the JFC Strategic Business Units in accordance with their specific needs and priorities on Quality Management Systems, Food Safety, Customer Experience Management, Knowledge Management among others. Corporate QM formulates and sets quality standards, policies, systems and procedures, and it ensures that the JFC restaurants and supply chain operations are compliant to country regulations and statutory requirements. In her 22 years in JFC, she pioneered many initiatives that became the benchmark of JFC brands, globally.
In Oct 22, 2015, Ms. Mateo was recognized as the “Quality Manager of the Year” Awardee by the Philippine Society for Quality, Inc. during its PSQ Quality Awards Night at SMX Aura, Taguig City.
Ms. Mateo graduated from the University of the Philippines, Diliman with a Bachelor of Science degree in Food Technology, with some units completed in MS Food Science. Before joining Jollibee, she worked as College instructor in UP Diliman Department of Food Science and Nutrition for almost 4 years. She is an active member of the PAFT, Inc, PSQ, Inc. and the Philippine Chamber of Food Manufacturers, and a Certified PQA Assessor. She is married to Mr. Teddy Mateo, with 3 children, and an active member of a Catholic Parish community.